Question 1

How do I request for a tutor?

Accepted Answer

Fill out the request form at HERE for free. After submitting the request form, we’ll get in touch with you for more details or requirements or can contact us at 8163 8548. After that, we’ll start to source for a suitable tutor for you.

Question 2

How fast can I get a tutor after I send in my request?

Accepted Answer

Upon receiving your request, rest assure we’re looking into it with highest priority. We’ll match you a suitable tutor according to your needs within 48 hours.

Question 3

How can I know if the tutor’s credentials are real?

Accepted Answer

Parents/ students have all rights to ask for the certification of the chosen tutor’s qualifications when requested. Simply inform us that you need the tutor to bring along their certificates on the first day of tuition.

Question 4

How is the frequency and time of the tuition?

Accepted Answer

We will suggest the frequency and lesson time but at the end is up to you to decide.

Question 5

What can I do should I be unsatisfied with the home tutor? Can I get a free replacement?

Accepted Answer

We’ll make constant contact with you to get feedbacks about our tutors. In case you don’t want to continue with that specific tutor, you can call us to get a replacement of tutor for free. However, you are liable to pay whatever lessons that were provided to the tutors.

Question 6

Do I need to pay any charges if I request a tutor?

Accepted Answer

No. There is no matching fee or hidden charges. Clients don’t need to pay any kind of fees. However, we will charge 50 % of the 1st 4 weeks tuition fee from the tutor in sourcing a tuition assignment for them as a commission. See example below:

a) If the tuition fee of the 4 weeks tuition is $200 and is once- weekly lesson. After the 2nd lesson we will collect $100 (50% of $200) from you. You are then required to pay the remaining $100 to the tutor directly at the end of 4th lesson. This is applicable just to the very 1st 4 weeks. For subsequent weeks, you will pay $200 directly to the tutor.

b) If the tuition fee of the 1st 4 weeks tuition is $400 and is twice- weekly lesson. After the 4th lesson we will collect $200 (50% of $400) from you. You are then required to pay the remaining $200 to the tutor directly at the end of 8th lesson. This is applicable just to the very 1st 4 weeks. For subsequent weeks, you will pay $400 directly to the tutor.

You can transfer our payment to our bank account via internet banking, PayNow or PayLah.

FAQ

How do I request for a tutor?

How fast can I get a tutor after I send in my request?

How can I know if the tutor’s credentials are real?

How is the frequency and time of the tuition?

What can I do should I be unsatisfied with the home tutor? Can I get a free replacement?

Do I need to pay any charges if I request a tutor?

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